Health and Safety policy

Health and Safety Policy for Man and Van Hendon

Man and Van Hendon is committed to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public who may be affected by our removal and delivery activities. This Health and Safety Policy sets out our approach to managing risks associated with moving, loading, transporting, and unloading goods for domestic and commercial customers across our operating area.

Our Health and Safety Objectives

Our primary objective is to prevent injury, ill health, and damage to property arising from our work. We aim to achieve this by planning and carrying out all removal activities in a way that prioritises safety, legal compliance, and continuous improvement. Every employee is expected to cooperate in implementing this policy and ensuring that health and safety standards are maintained.

Management Responsibilities

Management has overall responsibility for ensuring that effective health and safety arrangements are in place. This includes:

Ensuring that suitable and sufficient risk assessments are carried out for typical removal tasks, including manual handling, driving, loading and unloading, working in confined spaces such as stairwells, and operating in busy streets or shared access areas.

Providing staff with appropriate information, instruction, and training so that they can carry out their work safely and correctly.

Ensuring that vehicles, lifting aids, and equipment used in our services are suitable for their purpose, properly maintained, and inspected on a regular basis.

Reviewing this policy periodically and updating it when required to reflect changes in legislation, best practice, or our operational methods.

Employee Responsibilities

All employees and regular contractors working on behalf of Man and Van Hendon have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. This includes the following responsibilities:

Following the health and safety procedures and safe systems of work issued by the company.

Using equipment, tools, and vehicles only for their intended purpose and in accordance with the training provided.

Wearing any personal protective equipment provided for specific tasks, such as gloves, safety footwear, or high-visibility clothing when working near traffic or in shared loading areas.

Reporting hazards, accidents, incidents, or near misses as soon as reasonably practicable, so that corrective actions can be taken and lessons learned.

Refraining from any behaviour that could put themselves, their colleagues, customers, or the public at risk, including the use of alcohol or drugs while at work.

Risk Assessment and Safe Working Practices

Man and Van Hendon conducts risk assessments for common removal activities as part of our planning process. When necessary, site-specific assessments are carried out to identify hazards such as limited access, uneven surfaces, heavy or awkward loads, restricted parking, and potential interaction with traffic or pedestrians.

Based on these assessments, safe working practices are developed and communicated to staff. These may include the use of team lifting for heavy or bulky items, securing loads within vehicles, using suitable lifting aids where available, and planning the safest route for moving items through properties.

Manual Handling and Lifting

Manual handling is a significant part of our service and is recognised as a key risk area. To minimise the risk of injury:

Employees receive instruction on safe lifting techniques, including assessing the weight and shape of items, keeping loads close to the body, avoiding twisting, and seeking assistance with heavy or awkward items.

Where possible, trolleys, dollies, and other handling aids are used to reduce physical strain.

Loads are assessed before being moved to ensure that they can be handled safely and that the route is clear of obstacles and tripping hazards.

Employees are encouraged to refuse to move any item that they believe cannot be handled safely without additional resources or assistance.

Vehicle Safety and Driving Standards

The safe operation of vehicles is essential to our work. Man and Van Hendon is committed to maintaining high driving standards by:

Ensuring that drivers hold valid licences and are competent and authorised to operate the vehicles they are assigned.

Carrying out routine checks and regular maintenance on all vehicles to ensure they are roadworthy and suitable for carrying loads.

Requiring drivers to obey traffic laws, follow safe driving practices, and allow sufficient time for journeys to reduce the temptation to rush or drive aggressively.

Ensuring that loads are correctly distributed, secured, and checked before departure to prevent movement during transit and reduce the risk of accidents.

Working at Customer Premises

When working in or around customer homes, offices, or commercial spaces, we take particular care to protect both people and property. Our teams:

Assess access routes, staircases, lifts, and doorways to identify potential hazards and plan the safest way to move items.

Take care to avoid damage to floors, walls, and fixtures and to keep walkways clear of obstructions and trip hazards such as loose packaging or stray items.

Use appropriate lifting and carrying methods to protect both staff and customer property.

Communicate clearly with customers about any limitations or risks involved in moving specific items, and agree a safe approach before proceeding.

Incident Reporting and Investigation

All accidents, incidents, and near misses are to be reported to management without delay. Man and Van Hendon investigates such events to identify root causes and to determine whether additional control measures, training, or changes to procedures are required. The findings are used to improve safety performance and prevent recurrence.

Training, Supervision and Continuous Improvement

Man and Van Hendon provides appropriate health and safety training for staff at induction and on an ongoing basis. This includes instruction on manual handling, safe driving practices, use of equipment, handling hazardous situations, and emergency procedures. Supervisors and senior staff are expected to monitor working practices, provide guidance, and correct unsafe behaviours where observed.

This policy will be reviewed regularly and whenever there are significant changes to our operations, legislation, or accepted best practice in the removals and transportation industry. We are committed to learning from experience and continually improving our health and safety performance to provide a reliable and responsible man and van service.



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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Hendon Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 6 Shirehall Park
Postal code: NW4 2QL
City: London
Country: United Kingdom

Latitude: 51.5825340 Longitude: -0.2154260
E-mail:
[email protected]

Web:
Description: If you are looking for reliable man and van service in Hendon, NW4, we can provide you with everything you need. Get in touch with us now!
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